Helpwise 3.6.17 - App Store

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About Helpwise

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring)...

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.

Version History We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.17 07/29/2025 We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.16 07/06/2025 We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.15 03/25/2025 We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.14 03/12/2025 We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.13 02/12/2025 We’re committed to providing you with the best Helpwise experience. This update brings essential bug fixes and performance improvements, ensuring faster, more reliable access to your shared inbox, messages, and team collaboration tools. 3.6.12 12/20/2024 - Bug fixes and improvements 3.6.11 12/13/2024 Fixed WhatsApp Audio Note Fixed New Line Issue from Saved Reply Fixed Known bugs Fixed UI/UX improvements 3.6.10 12/02/2024 Fixed RTL language cursor issue Fixed Inbound Call Issue Fixed Unknown Caller Issue Fixed Missed Call Notification Issue Fixed known bugs 3.6.9 11/14/2024 Fixed Inbound Call Issue Fixed Unknown Caller Issue Fixed Missed Call Notification Issue Fixed known bugs 3.6.8 10/25/2024 Fixed image preview in messages Fixed know bugs 3.6.7 10/07/2024 Fixed assignTo avatar image Fixed new line issue in chat inbox Fixed know bugs Improved UI/UX 3.6.5 09/10/2024 Added copy option for an email subject and body Added preview of from, to, cc, bcc emails address Fixed known bugs UI/UX improvements 3.6.4 07/03/2024 Added note edit, delete and pin options Handled quoted text as programming code in notes Fixed known bugs UI/UX improvements 3.6.3 06/27/2024 Added note edit, delete and pin options Fixed known bugs UI/UX improvements 3.6.2 06/20/2024 Fixed sms send issue for ringcentral sms inbox Added customer's read time list for emails Fixed signature change issue in email compose and reply Fixed known bugs 3.6.1 05/23/2024 Added customer's read time list for emails Fixed signature change issue in email compose and reply Fixed known bugs 3.6.0 05/10/2024 Fixed help article link render as a link in chat inbox Fixed known bugs UI/UX improvements 3.5.13 04/25/2024 added attachments preview inside the app added long press email's text copy option fixed table content issue in note fixed known bugs 3.5.12 03/21/2024 Fixed text selection issue in email inbox Fixed reply all emails not fetching in email compose Fixed conversation link opening issue Fixed realtime replying issue Fixed known bugs 3.5.11 03/06/2024 Added previous conversations of contacts in contact page Fixed saved reply attachments not sending with SMS Fixed time not showing properly with custom timezone Fixed know bugs 3.5.10 02/20/2024 Added starred folder in drawer Fixed mention highlight issue Fixed add tag option in universal inbox Fixed scrolling issue Fixed known bugs and UI/UX improvements 3.5.8 01/31/2024 Added documents upload feature Added both email & time for both email & Chat inboxes Fixed empty signature list Fixed blank reply to address in email inbox Fixed UI glitches in compose screen Fixed WhatsApp 24H session expiry time Resolved know bugs & UI/UX improvements 3.5.7 01/22/2024 Added notification page Added hyperlink recognition in messages Fixed link not clickable on email Fixed universal inbox count status Fixed known bugs 3.5.6 01/10/2024 Added notification page Added hyperlink recognition in messages Fixed link not clickable on email Fixed universal inbox count status 3.5.5 01/09/2024

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Previous Versions

Here you can find the changelog of Helpwise since it was posted on our website on 2023-09-04 18:08:22. The latest version is 3.6.17 and it was updated on 2026-10-18 17:31:14. See below the changes in each version.

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