About Helpwise
Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring)...
Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team.
As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!
With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other.
Friendly Interface
We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here.
Share Inbox, Not Password
Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
Collaborate With Team Members
Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software.
Distribute Work Load
Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster.
Track Every Key Metric
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it.
Integrate With Business Tools
Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox.
In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.
Apr 25, 2024
Version 3.5.13
Fixed help article link render as a link in chat inbox
Fixed known bugs
UI/UX improvements
Previous Versions
Here you can find the changelog of Helpwise since it was posted on our website on 2023-09-04 18:08:22.
The latest version is 3.5.13 and it was updated on 2024-04-27 16:41:41. See below the changes in each version.
Helpwise version 3.5.13
Updated At: 2024-04-25
Changes: Apr 25, 2024
Version 3.5.13
Fixed help article link render as a link in chat inbox
Fixed known bugs
UI/UX improvements
Helpwise version 3.5.12
Updated At: 2024-03-21
Changes: Mar 21, 2024
Version 3.5.12
added attachments preview inside the app
added long press email's text copy option
fixed table content issue in note
fixed known bugs
Helpwise version 3.5.10
Updated At: 2024-02-20
Changes: Feb 20, 2024
Version 3.5.10
Added previous conversations of contacts in contact page
Fixed saved reply attachments not sending with SMS
Fixed time not showing properly with custom timezone
Fixed know bugs
Helpwise version 3.5.8
Updated At: 2024-01-31
Changes: Jan 31, 2024
Version 3.5.8
Added starred folder in drawer
Fixed mention highlight issue
Fixed add tag option in universal inbox
Fixed scrolling issue
Fixed known bugs and UI/UX improvements
Helpwise version 3.5.7
Updated At: 2024-01-22
Changes: Jan 22, 2024
Version 3.5.7
Added documents upload feature
Added both email & time for both email & Chat inboxes
Fixed empty signature list
Fixed blank reply to address in email inbox
Fixed UI glitches in compose screen
Fixed WhatsApp 24H session expiry time
Resolved know bugs & UI/UX improvements
Helpwise version 3.5.6
Updated At: 2024-01-10
Changes: Jan 10, 2024
Version 3.5.6
Added notification page
Added hyperlink recognition in messages
Fixed link not clickable on email
Fixed universal inbox count status
Fixed known bugs
Helpwise version 3.5.4
Updated At: 2023-12-18
Changes: Dec 18, 2023
Version 3.5.4
Inline drafts can be visible inside the conversation detail screen
Fixed same email added issue on compose, reply, forward
Added realtime conversations in universal inbox
Fixed date formatting issue in conversation list screen
Fixed know bugs and UI/UX improvements
Helpwise version 3.5.3
Updated At: 2023-12-12
Changes: Dec 12, 2023
Version 3.5.3
Added ticket copy button
Integrated new stable backend APIs
Resolved long email rendering issue
Resolved know bugs
Improved UI/UX
Helpwise version 3.5.2
Updated At: 2023-12-02
Changes: Dec 2, 2023
Version 3.5.2
Added Justcall CTA
Added realtime whatsapp message status
Added last country code as default code in SMS/WhatsApp compose
Fixed image loading issue in mobile app
Fixed known issues
Helpwise version 3.5.1
Updated At: 2023-11-17
Changes: Nov 17, 2023
Version 3.5.1
Resolved long email rendering issue
Resolved SMS sent issues
Resolved known bugs
Disclaimer
Official App Store Link
We do not host Helpwise on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Helpwise is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
